Donation Methods

• Secure online payment gateways
• Bank transfers
• Recurring monthly donations

⚠️ The organization is not responsible for donations made through unofficial channels.

Donor Declaration

• Donations are made voluntarily
• Donations are not payments for products or services
• The organization will make reasonable efforts to implement projects
• The donor authorizes the organization to redirect funds if necessary

Donor Rights

• Donate anonymously or under a nickname
• Request periodic project reports
• Know the estimated project timeline
• Use installment or recurring donation options
• Request a dedicated donation link for a project

Documentation & Reports

• Construction projects: progress and final reports
• Water wells: report after completion
• Sponsorships: periodic reports

Recurring Donations

• Amounts are automatically charged periodically
• Recurring donations may be canceled anytime
• Cancellation does not affect previous payments

Donation Modifications

• Some donation details may be modified within a certain period
• Projects may change due to exceptional circumstances
• Donors will be informed whenever possible

Refund Policy

• Refunds may be requested within 30 days
• No refunds after project implementation begins
• Refunds may be requested for long project delays
• Refunds are processed through the original payment method

Administrative Fees

The organization may retain a variable administrative percentage to cover:

• Operational expenses
• Payment processing fees
• Logistical and administrative costs

Disclaimer

• The organization does not guarantee exact project timelines
• It is not responsible for delays beyond its control
• Reports and images do not constitute a legal guarantee

Policy Updates

The organization reserves the right to modify or update this policy at any time.